Shipping

We currently ship to all Canadian destinations. All orders are shipped using either Fedex or Canada Post, depending on both the type of items ordered and the customer’s shipping location.

 

Costs

Free shipping is included on all orders over $99.00 before applicable taxes. A $15.00 flat rate expedited shipping fee applies to all orders less than $99.00 before applicable taxes.

We are currently providing shipping services to all Canadian provinces.

 

Shipping Times (Approximate)

Once you’ve completed your order, it will be processed and sent within 1-2 business days. Remote areas may take longer than approximations. We cannot guarantee delivery times and are not responsible for orders that become delayed by the shipping company.

British Columbia: 2-3 business days

Alberta: 2-3 business days

Saskatchewan: 2-3 business days

Manitoba: 2-3 business days

Ontario: 3-4 business days

Quebec: 3-5 business days

Maritimes: 4-6 business days

Yukon/Territories: 6-10 business days

 

 

RETURNS

 

Items purchased online can be returned for full refund or exchange within 14 days from the date the shipment is received. Shipping costs are not refunded for any purchase.

Please send an email to websales@cuttingedgecutleryco.com with any comments or concerns before returning your items. Cutting Edge Cutlery Co. will not accept any returns without Return Authorization acknowledgement.

 

Warranty

All warranty related issues are dealt with directly through the applicable manufacturer. If you should have any questions or concerns in regard to a warranty related issue for products that are purchased online, please contact us to receive instructions for manufacturer warranty procedures.

 

Exclusions

The following items cannot be returned: Wearable Products (Helmets, Gloves, etc…), Personal Grooming Products (Straight Razors, Nail Clippers, etc…), Consumable Products (Compounds, Oils, Batteries, etc…), Sharpening Tools (Stones, Rods, etc…) that are used and/or have been removed from the original packaging, Physically Damaged Items.