We currently ship to all Canadian and U.S. destinations (excluding Hawaii). All orders are shipped using either Fedex or Canada Post, depending on both the type of items ordered and the customer’s shipping location. **Please note: We are proud to be a distributor within Canada for Benchmade Knives. Kindly understand that our sales area for Benchmade is Canada only. Any international orders for Benchmade products will be cancelled/refunded if received.
Free shipping is included on all orders over $99.00 before applicable taxes. A $15.00 flat rate expedited shipping fee applies to all orders less than $99.00 before applicable taxes.
We are currently providing shipping services to all Canadian and U.S. provinces (excluding Hawaii).
Shipping Times (Approximate)
Once you’ve completed your order, it will be processed and sent within 1-2 business days. Remote areas may take longer than approximations. We cannot guarantee delivery times and are not responsible for orders that become delayed by the shipping company.
British Columbia: 2-3 business days
Alberta: 2-3 business days
Saskatchewan: 2-3 business days
Manitoba: 2-3 business days
Ontario: 3-4 business days
Quebec: 3-5 business days
Maritimes: 4-6 business days
Yukon/Territories: 6-10 business days
United States: 3-6 business days
Items purchased online can be returned for full refund or exchange within 14 days from the date the shipment is received. Shipping costs are not refunded for any purchase.
Please send an email to firstname.lastname@example.org with any comments or concerns before returning your items. Cutting Edge Cutlery Co. will not accept any returns without Return Authorization acknowledgement.
All warranty related issues are dealt with directly through the applicable manufacturer. If you should have any questions or concerns in regard to a warranty related issue for products that are purchased online, please contact us to receive instructions for manufacturer warranty procedures.
The following items cannot be returned: Wearable Products (Helmets, Gloves, etc…), Personal Grooming Products (Straight Razors, Nail Clippers, etc…), Consumable Products (Compounds, Oils, Batteries, etc…), Sharpening Tools (Stones, Rods, etc…) that are used and/or have been removed from the original packaging, Physically Damaged Items.